Services and ActivitiesWe offer hospitality in cozy independent apartments, carefully furnished, all equipped with fully equipped kitchen, TV, WiFi, independent heating, suitable for families, groups of friends or couples who want to spend a holiday in full autonomy, in the beautiful naturalistic setting of the Sibillini Mountains National Park.
The Sibillini Mountains are an internationally recognized wilderness area. You have chosen a holiday in nature: enjoy it to the fullest and help us to improve respect for and protection of the environment: our and your commitment are necessary to minimize negative environmental emissions and waste. These principles are fundamental for us, to manage them in an optimal way we present below the “service charter” of the Agriturismo Le Castellare. We naturally remain available to listen, accept and resolve all your legitimate requests or useful reports.
We wish you a pleasant stay at Agriturismo Le Castellare!
Reservations can be made by phone or by email: once we have checked availability, we are committed to responding within 24 hours. In any case, the Agriturismo will confirm the booking and the conditions offered in writing. At the discretion of the Agriturismo, a deposit of 30% of the total amount may be required to deposit the reservation.
Guests are asked to communicate their arrival time, possible from 4.00 pm to 8.00 pm. In case of arrivals at a different time from those indicated, please notify us in advance.
Upon arrival, it is mandatory for all guests to show a valid personal document to allow the registrations required by law.
By 10.00. In case you need to stay longer, it will be possible if there are no other guests arriving.
Any special billing must be requested the day before departure.
Inside the apartments and in the common areas it is absolutely forbidden to smoke, use heaters or the like for heating, move or make improper use of furniture, beds and accessories. Any damage and / or deterioration caused by guests to the facilities of the Agriturismo are the responsibility of the Guests themselves.
It is not allowed to welcome and host unregistered people in the rooms.
It will be the responsibility of the Guests to keep valuable personal items, both in the rooms and in the common areas of the farmhouse. We decline all responsibility for loss, theft or damage to property.
Guests are given the keys to the apartment and the front door. In case of loss of the same, timely notice must be given to the manager. For safety reasons, please always close the front door and the apartment door.
cleaning of the kitchenette is the responsibility of the guest. Each apartment has an allocation for the corresponding number of people for the exclusive use of the occupants, we would be grateful if you did not move dishes and objects from one apartment to another (in case of special needs, please ask). Of course, consumer goods such as food, soaps, detergents and toilet paper are excluded from the scope of supply. (however, upon your arrival you will find a courtesy kit with the minimum necessary to avoid being in difficulty, detergent, salt, sugar, soap and toilet paper).
We inform you that tap water is drinkable.
in the apartment it is not included, in case you want to use the service you can do it, informing us at least the day before and you can do it by paying a daily supplement of 5.00 euros per person.
The change of towels and sheets is provided once a week. Cleaning and extra linen supplies can be requested for a fee. The bathrooms are equipped with complimentary toiletries and a hairdryer.
A washing machine and drying racks are available for guests of the Agriturismo. Use of the laundry is free.
You can connect to the internet. Wi-Fi is free with a password that will be provided upon arrival
Pets are only allowed in the Casa Vecchia apartment, as long as they are polite and clean. It is absolutely forbidden to let them get on beds, sofas and armchairs. It is the responsibility of the owners to exercise their custody and surveillance. Any damage caused by animals is the sole responsibility of the owners. Outside it is mandatory to keep animals on a leash. IT IS NOT PERMITTED TO LEAVE ANIMALS ALONE INSIDE THE STRUCTURE
The heating is autonomous in each apartment, adjustable via a thermostat. The cost for consumption will be charged at the end of the stay. In order to avoid excessive consumption and for better functionality, please pay particular attention to that doors and windows remain closed while the system is in operation, especially in your absence.
In the vicinity of the farmhouse there is a large parking lot, open and not guarded, where there are no particular risks, but it is still advisable to apply the usual safety rules, such as locking the car and not leaving valuables. . We are not responsible for any theft or damage to vehicles.
The farm carries out separate waste collection. Guests are asked to use the appropriate containers. As for the wet, please give it to the Compost Area that we will indicate to you.
You have chosen a holiday in direct contact with nature, help us to respect it and to protect the environment by trying to limit the consumption of water and electricity. Quiet is one of our best assets, respect it. The Management reserves the right to request compensation for any damage to animals, plants, objects, furnishings and equipment. Agriturismo Le Castellare thanks you for your cooperation.